RETURN

Return Policy

At khulabel, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.

Returns

  • Eligibility: Items must be returned within 30 days of receipt.
  • Condition: Items must be unused, unwashed, and in the original packaging with all tags attached.
  • Exclusions: Sale items and gift cards are non-refundable.

How to Return

  1. Request a Return: Contact our Customer Service team at customerservice@khulabel.com or call us at +61 423 153 826 or contact our WeChat : Khulabel to initiate a return. Please provide your order number and reason for the return.

  2. Prepare Your Package: Pack the item securely in its original packaging. Include the return form and a copy of the receipt or proof of purchase.

  3. Shipping: Send your return to the following address:

    khulabel Returns
    123 Fashion Ave
    Suite 456
    City, State, ZIP Code

Refunds

  • Processing Time: Once we receive your return, we will inspect the item(s) and notify you of the status of your refund. Refunds are typically processed within 7-10 business days.
  • Refund Method: Refunds will be issued to the original method of payment.
  • Shipping Costs: Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.

Exchanges

  • Process: To exchange an item, please follow the return process and place a new order for the replacement item. This ensures the item you want is in stock.

Contact Us

If you have any questions about our return policy, please contact our Customer Service team at customerservice@khulabel.com or add WeChat : Khulabel

Thank you for shopping with khulabel!